The old way
Open a new tab, navigate to your ticketing system, create a new issue, entering a title and description, write 3 paragraphs to describe what page it's on and where it is on the page, send an email, send a chat message, or schedule a meeting. 5 minutes later your issue is created and communicated to your team...
The Picnic way
See a problem? Drop a Picnic dot, enter the details that matter and… that's it. Picnic syncs the issue to your ticketing system and adds important technical information and context to make your developers more efficient. And you just saved a few minutes of your precious time!
Saving your most precious resource, one ticket at a time
For each Picnic ticket created, we estimate we save our users an average of 2.25 minutes by automating the tedious work of capturing the important details and entering it all into your existing ticketing system automatically.
Here's how much time we have saved our users to date:
Smart integrations with the tools you already use.
Tickets created in Picnic can be easily shared with your existing project management system. Integrate with Assembla or Jira and give the entire team a detailed view of the testing and QA process. Update your ticket data wherever it is easiest. Picnic handles data syncing in both directions.
As an add-on we give you the flexibility to integrate Picnic into your process however you'd like. Use it for as much or as little of your testing and review process as you would like.
Picnic utilizes the single sign on functionality of your current ticketing system, so there is no need to create another account login.